Beauty Care Choices Named to 2014 Bizrate Circle of Excellence – Platinum Award

Recognition of Superior Customer Service and Satisfaction among the Nation's Online Retailers!

(Shasta Lake, CA) October 2014. Beauty Care Choices was awarded the Bizrate Platinum Circle of Excellence Award today. The Award recognizes retailers that received outstanding online customer satisfaction scores throughout a one-year period, as rated by millions of verified online buyers. The 2014 Bizrate Circle of Excellence Award was earned by only 140 online retailers, representing the top 2.9% of retailers in North America. Among the Award winners, 80 retailers received the highest distinction, the Platinum Award.

The Bizrate Circle of Excellence Platinum Award is conferred to retailers that not only achieved winner status, but also earned a score of at least 9.0 out of 10.0 in all seven key satisfaction indicators reviewed for the Award. “We are proud to recognize and honor retailers who not only strive for excellence in online shopping, but also demonstrate a dedication to the best customer service,” said Bill Glass, CEO of Connexity Inc., parent company to both Bizrate and Bizrate Insights. “The foundation of good customer service is the instinct to ask 'how are we doing?' Caring translates into more loyal customers and increased sales.”

 “At Beauty Care Choices, we value the voice of the customer,” said Jennifer Coy, CEO.  “We work hard to keep our customers happy and are incredibly proud of earning a Bizrate Circle of Excellence Platinum Award. We plan to showcase this Award to bring confidence to new shoppers and show them that customer service is high priority for Beauty Care Choices."

Among the factors taken into consideration to be named a Bizrate Circle of Excellence winner are:

1)      Point of Sale metrics

2)      Post Order Fulfillment metrics

3)      Overall Satisfaction

4)      Repurchase Intent

5)      Product Selection

6)      Product Met Expectations

7)      On -Time Delivery

8)      Ease of Finding

9)      Customer Support

Beauty Care Choices Ratings

9.6 out of 10  On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

 

9.6 out of 10 Order Tracking

Satisfaction with the ability to track the order

 

9.6 out of 10 Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10 Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10 Product Availability

How easily were you able to find the product you were looking for

10.0 out of 10 Returns Process

Satisfaction with the returns process

About Beauty Care Choices:

Beauty Care Choices is an authorized online salon selling professional beauty products and tools for hair, skin, nails and more.  They offer consultations over the phone and via email from licensed cosmetologists. That is one thing that makes Beauty Care Choices different from any other online retailer of salon products.  You can purchase your luxury beauty products from an online salon providing personalized customer service and educated advice.  Beauty Care Choices has an amazing selection of brands and their website is easy to use.

About Bizrate® Insights:

With over 26 million surveys collected annually from over 5,500 retailers worldwide, Bizrate Insights is the largest source of verified customer-generated seller ratings and reviews, helping both retailers and consumers make informed decisions. Bizrate Insights’ core solutions cover online and mobile visitors, online and mobile buyers, as well as retail store buyers.

About Connexity, Inc.

Connexity, Inc. (http://www.connexity.com) is a retail-based technology and data-driven integrated marketing solutions company that leverages almost twenty years of collected online retail consumer behavior to enable brands and retailers to reach in-market buyers and grow their prospects at significant scale. Headquartered in Los Angeles, the company operates sites and business services in the United States, the United Kingdom, France and Germany including Bizrate, Beso, Shopzilla, Retrevo, TaDa, PrixMoinsCher, and SparDeinGeld. Connexity, Inc., formerly Shopzilla, Inc., is owned by Symphony Technology Group (STG).

To find out more about Beauty Care Choices ratings and company overview go to:

http://www.bizrate.com/boutique/2014circleofexcellence.html 

For more information:

Jennifer Coy

Jennifer@beautycarechoices.com

530-222-2950

 

New Newsworthy Products at Beauty Care Choices

Beauty Care Choices has added a whole new brand line especially for those who love pure botanticals in luxurious formulas! Herbalosophy products for your hair ... and also for your body, mind, and emotion. Soothing essences of safflower and camellia oil help you forget the stresses of the day as you revitalized your hair with the Nourish Masque. It turns dry, brittle hair to soft and supple whie you relax for five minutes. Give Herbalosophy products a try if you love your "beauty in balance" with nature.

One of our favorite damaged hair brands ... It's a 10! has added Silk Express Miracle Silk Leave-in Treatment. Wow! The name says it all. This product will give your hair a gorgeous shine and luxurious silkiness while it cuts down on drying time, smoothes the hair cuticle, protects hair color and is frizz resistant. Give it a try!

Rusk's new CTC 7500 Technology Professional 2000 Watt Dryer, infused with Cermaic and titanium for maximum heat is ideal for any hair type, length or texture. Plus is comes with a diffuser (essential to reduce heat damage) and 3 concentrator nozzles (for concentrating air flow where you need it). It also has 7 heat/speed settings so you are always in control!

Michael O'Rourke hair products are all about big volume. He's done it again with Rock You Hair Mega Volumn Super Firm Hair Spray. Your hair gets bigger, thicker, fuller! The volume and hold are superior!

Jane Iredale's Make-up is always fabulous! Now you can remove it at the end of the day with her Botanitcal Makeup Remover. It's formula is so gentle and treats your delicate facial skin with care, but it quickly removes all types of make-up. It contains certified organic cucumber and honeysuckle so skin feels clean and refreshed.

Make-up brushes are essential for flawless cosmetic application. If your set is incomplete or is now stiff or old, Pure Illumination Luxe Brush Sets are just what you need and at a terrific price. The set includes 11 different brushes and comes in a round storage case. Case colors include leopard, zebra, pink and black.

Not really new...but well worth a reminder is Satin Smooth Waxing Products. If you've resolved to pay more attention to yourself this year, take a look! Satin Sooth has all you need in both pot waxes and roll-on waxes. Invest in the pot warmer or roll on wax warmer, and you'll be set for a smooth new you!

The Wet Brush is your new best friend. No more snags, clumps, or tangles. This brush easily glides through your wet hair without tearing hair and comes in a variety of styles and colors. Buy two and put one in the shower for even distribution of conditioners. The aqua vent allows water to drain from the brush. Buy a Wet Brush Squirt for your purse or your little one. The whole family's hair will thank you!